Your customer uses Stampli's AP automation platform to streamline the processing of your bills. You have been invited to use Stampli's free Vendor Portal to easily check the status of your bills.
If your customer indicated they sent you an invitation but you have not received it, check your junk/spam email folder or reach out to your customer to verify the invitation was sent to the right email address.
Here is an overview of what you can do in the Vendor Portal:
View Invoice Status
At the top of the screen, you will see your customer's company name.
Click Dashboard on the navigation bar to view invoices according to these statuses:
Processing: Invoices that have been received and coded.
Processed: Invoices that have been marked as paid.
Cancelled: Invoices that have been cancelled by your customer.
View Invoice Details
Click on an invoice in the Dashboard to view invoice details, including an image of the invoice.
Send an Invoice Question
When sending an invoice inquiry, invoice image and details are available in the same window for easy reference. Your customer view and respond to inquiries directly within Stampli.
Update Contact Info or Address
If your customer is not using Stampli Direct Pay, you can update your user information or billing address (if enabled by your customer).
Update Payment Details
If your customer is using Stampli Direct Pay, you will see additional fields in Settings to update payment preferences, bank account, and billing address. You must be a Full Access user to be able to update payment details.
Invite a Colleague
Let other team members view invoices by inviting them to join the Vendor Portal.
In the upper right, click on your Customer Name to get a drop-down menu.
Click Invite a colleague and fill the form.
Click Send Invitation to email the invite