Since your customer uses Stampli to process your bills throughout its lifecycle from capture, coding, approvals, and payment, the Vendor Portal gives insights into the processing stage of your invoice. Depending on your access to the Vendor Portal, you will see invoices marked with these statuses:

Invoices that are submitted to your customer will appear in this first column when the customer has coded and registered the invoice into Stampli. Depending on your customer's invoice processing workflow, it may take some time for your invoice to appear in this status. If you have any questions, please contact your customer.

Invoices marked as "Processed" can mean different things depending on how your customer is using Stampli in their AP workflow. For most customers, invoices in this status has been marked as paid. Stampli does not process payments. As a result, after an invoice is approved and authorized for payment, payment happens outside of Stampli. You may see the payment date and reference in the invoice details if your customer enables this feature.

Some customers use Stampli to manage coding and approvals and their ERP or financial system to complete the rest of the process. Therefore, invoices in this status may mean that Approvals Are Completed. This may mean further steps need to be done before payment is made.

To get details, contact your customer.

Invoices that have been cancelled are shown in this category. You will need to contact your customer for the cancellation reason or other details.